Lash & Glow KC
Cancellation & Reschedule Policy

Each client's appointment is very important to us. We take great care to ensure scheduling is handled efficiently so that our clients receive the level of service and professionalism that they deserve when they book with us.

 

We understand that sometimes situations come up that require you to change your plans. If you must cancel or reschedule your appointment, we require the following.  

 

• Cancellations and rescheduled appointments for services scheduled for one hour or less require at least 24 hours’ notice.

• Failure to provide 24 hours’ notice will be charged 50% of the service price.

• Cancellations for a full set of lash extensions, without 48 hours’ notice will be charged 100% of the service price.

• No-shows will be charged 100% of the service price. This fee is non-refundable and cannot be put toward any future services.

• This helps us protect the time of our esthetician and our clients and ensures that we can continue to deliver upon our promise of exceptional service.

​

AGREEMENT

​

By booking an appointment with our salon, you acknowledge that you have read and understood our booking and cancellation policy and agree to be bound by the terms and conditions stated above.